Bank Branch Trends in Australia and Overseas
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چکیده
Since financial deregulation, retail banks have changed significantly, largely driven by a combination of technological advances and competition. A major area of change is in the role of branches in providing payment services. This role has come under increasing pressure from alternative delivery channels, such as automatic teller machines (ATMs) and on-line debit of accounts through electronic funds transfer at point of sale (EFTPOS) terminals, phone banking, computer banking and the use of the Internet. This article examines trends in branches and some alternative delivery channels, such as ATMs and EFTPOS devices, and compares Australia’s position with that of other countries. Bank Branches in Australia
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